SmartPak Introduces Free Returns on All Tack and Apparel

July 27th, 2012 1:21 PM | No Comments

Press Release

If Something Doesn’t Fit, Just Return It – and Let SmartPak Pay the Shipping!

PLYMOUTH, MA—July 26, 2012SmartPak has taken the worry out of online shopping by introducing free shipping on all returns of tack and apparel.  Now you can order any sized item from SmartPak online; if it doesn’t fit, just return it and SmartPak will pay the shipping!  The only equestrian retailer to offer free shipping, SmartPak has broken new ground once again in making online shopping smarter, easier and totally risk-free.

“As riders and online shoppers, we all know how hard it can be sometimes to buy a new bridle or pair of boots without having a chance to try them on first,” said Donnie Steele, VP of SmartPaks, Tack and Apparel.  “But now, when you shop online with SmartPak, the fitting room is right in the comfort and privacy of your own home (or barn!).  From breeches to blankets, if you or your horse try it on and it doesn’t fit, then you can return it, totally free of charge.  Just use the prepaid return label we include with every order and we’ll take care of the shipping!”

No longer do you have to find the time to drive to your tack store to try something on, and no longer are you constrained by tack shops’ limited inventories.  Now you can choose from the vast selection of products available at www.SmartPak.com and have them shipped right to you.  Choose from leading brand names like Ariat, Antares, Wrangler, Horseware, Kingsland and Justin.  Whether it’s a jacket, shirt, gloves or boots for you, or a girth, halter or even a saddle for your horse, if something doesn’t fit, don’t worry; just return it and let SmartPak pay for the shipping!  Nothing could be easier.

“SmartPak’s new free return policy completely eliminates the worry of buying tack and apparel online,” Steele said.  “When you consider that SmartPak also offers free shipping on AutoShip SmartPaks over $40, orders shipping to barns, and all orders over $75, it really is the closest thing to having a tack store right in your own home!  Never again does anyone have to be stuck with something that doesn’t fit.”
To see SmartPak’s full inventory of products for you and your horse, and to place a risk-free order online, just go to www.SmartPak.com.

About SmartPak
Founded in 1999, SmartPak is the country’s largest online and catalog retailer serving the needs of the active and engaged horse owner.  The patented SmartPak™ supplement feeding system has simplified the process of feeding horse supplements and medications, making it easier for thousands of riders to keep their horses healthier by ensuring their supplements are being fed correctly.
SmartPak’s diverse and expansive product offering includes its own line of supplements, tack, and horse blankets as well as an extensive selection of leading brands of equine health, apparel, tack, and equipment.  A seven-time Inc. 500/5000 honoree, SmartPak is the only equine company ever named to the Inc 500 list.  SmartPak’s customer service has received an “Excellent” rating from STELLAService, a leading independent reviewer.  In 2011, SmartPak was awarded the Bizrate Circle of Excellence Platinum Award. SmartPak is backed by Waltham, MA-based North Bridge Growth Equity.

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